I have bought a subscription to the magazine, but cannot access the publication.
The first point to check is that the issue you are trying to read is covered by either your current or previous subscription.
If the issue concerned is the latest edition, then this is easily checked by looking at the My Account screen. The top grey box on the right-hand side of the screen will advise you which issue your current subscription expires with. If the issue shown is equal to or later than the current issue, then you should be able to view the edition, so please call the Editorial Office.
If the issue you are trying to view is a back issue, we would advise you to check the Back Issues page. Look for the issue you are trying to read, and and the button below will tell you whether it is included in one of your subscriptions, or has been purchased separately. If the button says 'Read Now', then you should have access. If the button reads 'Buy Now' then the issue is outside of your subscriptions.
If at any point the My Account screen, or Back Issues page suggests that you should have access then please call the Editorial Office.